Did you ever consider that providing your customers with a detailed written proposal can help you grow your painting business? Think about this:
1) Written proposals will avoid miscommunication during and after your project. A written proposal should not only state price and products being used but what the customer should expect. Spell out the prep and cleanup your company will provide and any necessary prep the customer may have to perform before the job begins. Your customers will know exactly what services you are going to provide and what to expect during the process. A well-informed customer will make a happy customer at the end of the project, and that’s what you want and need to grow your business.
2) A satisfied customer will not only be more likely to call you again but can be your most important “word-of-mouth” advertising. Lead generation based on word-of-mouth advertising is perhaps one of your most credible forms of marketing your painting business. People feel more comfortable working with a company when they know their family or friends have had a great experience.
3) Your profit margin. Taking the time to properly calculate and generate a written proposal for your customers ensures you’ve double-checked your math! Giving you the time to correctly figure your material and labor expenses plus calculating your profit will ensure long-term survival of your business.
Think twice next time you’re tempted to give that verbal quote over the phone. It may turn out to be bad business for you.
How do you deliver job estimates to clients? Let us know in the comments section below. For more information visit www.qualityassurancepaintinginc.com or call (352) 702-5119 for more information. Like this post?, subscribe to our blog via email notifications of future posts on our home page. Want more information, call us or fill out the Contact Us form.